Updated: October 15th, 2025
We respect Your privacy and the confidentiality of Your Personal Information. We use and disclose Your Personal Information as described in this Privacy Policy (this "Policy").
This Policy explains how and why We collect, use and disclose Your Personal Information, and the choices and rights You have regarding Your Personal Information.
This Policy applies to all of PrayCrew's and its Affiliates' websites, applications, products and services that refer or link to this Policy (collectively, "Services"). This policy is incorporated in, and subject to, our Terms of Service and all other agreements We and our Affiliates have with You.
Capitalized terms used but not defined in this Policy have the meaning given in the Terms of Use.
Except as described in this Privacy Policy, We do not use or disclose Your Personal Information without Your permission.
We do not disclose Your Personal Information for third party marketing or advertising purposes.
By accessing the Services, You consent to the Personal Information collection and handling practices described in this Policy.
By clicking on banner ads or other Links in the Services for third-party products and services, You consent and Opt-In to our sharing Personal Information with those third parties.
We may change this Policy at any time, so please review it frequently. Changes will be effective immediately upon their posting on the website. If You continue to use our Services after changes are posted it means that You agree to the changes.
PrayCrew provides internet and mobile applications (the "PrayCrew App") that connect people who request prayer ("Requestors") with people of the Christian faith who wish to pray for and encourage them ("Prayer Warriors"). We also refer to Requestors and Prayer Warriors as "Members."
PrayCrew also provides a fee-based subscription service (the "PrayCrew Portal") for Christian churches, ministries, employers and other organizations (collectively, "Ministries") that allows them to (a) establish and coordinate prayer groups for their organizations and (b) receive anonymous and generalized aggregate data about the types of prayer requests being made in their Ministry Communities.
"Personal Information" means information that is linked or reasonably linkable to You that You enter or disclose in the PrayCrew Services or that You otherwise provide to us.
Because the PrayCrew App allows You to ask for and receive prayer and related communications, the information You enter in the PrayCrew App, including Personal Information, is shared with other Members You select. There are no controls on the other types of Personal Information that You or others may disclose in the PrayCrew App. PrayCrew Portal does not collect or use Personal Information.
While all Members promise to honor the PrayCrew Honor Code, Confidentiality Promise and Restrictions on Use and other provisions of the Terms of Service, We do not monitor Member communications and We have no ability to control how Members use the information that is shared with them. When You share information with other Members, they may be able to, on a worldwide basis, use, save, record, reproduce, broadcast, transmit, share and display that information. If You do not want others to have that ability, do not share Your information in the Services.
Your decision to share information in PrayCrew is entirely Your responsibility. You must use Your judgment about what information You share and who You share it with. Sharing information in PrayCrew is no different than sharing information in a person to person or group setting except that it is by electronic means. You should not share information that You would not want to become known by others.
The Personal Information We collect We receive directly from You through Your use of the Services. We may also receive Personal Information from You in person, by telephone, text or email. We may also receive Personal Information from other types of sources, such as:
We and our Service Partners and Suppliers (each defined below) may use tracking technologies such as cookies, web beacons, and pixels (collectively, "Cookies") to collect and store certain information from You when You interact with our website and mobile applications.
We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.
We give You choices for the Cookies that You do or do not wish to permit when You visit our websites.
Most browsers automatically accept Cookies, but You can set Your browser to remove or reject Cookies through Your browser controls. Removing or blocking Cookies can negatively impact Your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how We share information with third parties such as our advertising partners.
We may collect, use or disclose Your Personal Information for one or more of the following purposes:
We may share Personal Information with:
Service Partners and Suppliers. We impose contractual obligations on Service Partners and Suppliers to ensure they can only use Your Personal Information related to their provision of services to You and/or to us, as applicable. We only allow Service Partners and Suppliers to access or use Your Personal Information if We are satisfied that they take appropriate measures to protect it.
Third Party Providers. "Links" are hosted ads or other links in the Services to external websites, social media sites, applications or other products or services offered by Third Party Providers independently from our Services ("External Sites"). Links are clearly identified and are provided for reference only. We have no control over External Sites. By clicking on a Link, You consent to our sharing Your Personal Information with the linked Third Party Provider, which will then be subject to the Third Party Provider's terms of use and privacy practices.
In General. We only disclose Personal Information to the extent reasonably necessary for the permissible purpose for which it is being used and disclosed. Where practicable We de-identify information.
Interest-Based Advertising. We gather and use Personal Information from various sources (including when You interact with Us online) to analyze how You use and interact with our Services and what Your needs and preferences are. We use this information to make more informed predictions and recommendations about our products and Services, to inform You of additional products and services You may be interested in (including those provided by our Affiliates and by Third Party Providers), and to track the performance of our advertising efforts.
Sharing With Our Affiliates. When You use the Services, You grant Your consent for Us to share Personal Information with our Affiliates to help Us provide the Services as well as for our Affiliates to inform You of their products and services that You may be interested in.
Sharing With Third Party Providers. We do not share any Personal Information with Third Party Providers unless You specifically consent to our doing so. If You click on a Link to an External Site, You consent to our sharing Personal Information (such as Your contact information and internet address) with that External Site. Activity and Personal Information at External Sites are governed by their notices and policies, not PrayCrew's.
We may use generative artificial intelligence, machine learning, and similar tools (collectively, "AI") to support the Services and for any lawful purpose. We will give You the option to opt-out of AI Services (a) where appropriate (such as if We use customer service chatbots), or (b) if doing so is required by law. Except for marketing activities, We will not make decisions that may have a significant impact on You based solely on AI automated decision-making unless We give You notice, as appropriate. We will not share Your Personal Information with AI tools outside of our internally controlled electronic environment.
The Services are intended for access and use in the United States. We store and process data associated with the Services in the United States, but our Service Partners and Suppliers may perform services outside of the United States. We also do not limit Members' ability to access their accounts and any Personal Information in those accounts from outside the United States. Thus, Personal Information in our, our Service Providers' and/or our Suppliers' systems may be stored, transferred, processed, and/or accessed in, or outside of the United States as permitted by law.
The Services are not intended for, and We do not market to, persons under the age of 18. If We become aware that We have received any Personal Information from a child under 18 (as opposed to such information provided by a person over the age of 18 in conjunction with the Services), We will make reasonable efforts to delete it in accordance with applicable law.
We use physical, administrative, technical and organizational measures to protect the information We process against unauthorized access, use or disclosure, and against accidental loss, damage, alteration or destruction. We restrict access to Personal Information and authorize access only for those who have a business need. We take our obligation to protect the Personal Information that We process seriously; however, no security program is foolproof and We cannot guarantee that our safeguards will prevent every unauthorized attempt to access, use, or disclose Personal Information or the accidental loss, damage, alteration or destruction of Personal Information.
Our website is currently hosted on the Vercel platform. The information You disclose in the Services may be stored and processed through this provider's data storage, databases and the general applications, and through other third party data storage providers. Your data will be stored on secure servers behind a firewall.
All of the payment platforms and gateways used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We will keep Your Personal Information while You have an account with Us or while We are providing Services to You.
If You deactivate Your account with Us our policy is to remove other Members' access to the communications You have made to other Members within approximately 48 hours, and to purge all of Your communications to other Members from the electronic systems in our possession or control within approximately 30 days.
We have no ability to track, remove or delete Your information that is contained in other Members' communications.
In any event, however, We may keep Your information for as long as is necessary:
We will not retain Your Personal Information for longer than reasonably necessary for the purposes set out in this Policy. When it is no longer reasonably necessary to retain Your Personal Information, We will delete or anonymize it.
Some US states provide their residents with state-specific privacy rights that may vary from, or be in addition to, our general Privacy Policy provisions. Some of these state laws apply to PrayCrew and some do not.
The rights below apply to our use and disclosure of Your information to the extent they are required by applicable state law based on Your residency with an applicable state.
Unless permitted by applicable law, We will not unlawfully discriminate against You for exercising Your privacy rights, including by taking any of the following actions:
Sharing With Third Parties for Marketing. We do not share Your Personal Information with third parties for marketing purposes unless You specifically authorize Us to do so. If You have previously consented to such sharing, You may request that We no longer sell or share Your Personal Information with third parties for marketing and promotions purposes, including, without limitation, for cross-context behavioral advertising.
Our Marketing Communications. You may opt out of our communications that are only for the purpose of marketing and promotions.
Certain Types of Marketing. We do not share Your Personal Information with third parties for marketing purposes unless You specifically authorize Us to do so. If You have previously consented to such sharing, You may request that We no longer use, sell or share Your Personal Information with third parties for cross-context behavioral advertising, or for certain targeted advertising or profiling activities.
The definition of "Sensitive Personal Information" varies among states but generally means Personal Information that requires higher levels of protection because it includes details that, if exposed, could lead to serious consequences such as identity theft, cyberstalking or discrimination.
Examples of Sensitive Personal Information include: Social Security numbers, identification information, account log-ins, financial account information, numbers and access codes, and citizenship and immigration status.
We do not knowingly collect Sensitive Personal Information except for credit card or other financial information You use to pay for Services, if applicable.
By using the Services You have given Us consent, or "Opted-In" to our use of such limited Sensitive Personal Information as permitted by applicable law. You may withdraw consent for the use of Your Sensitive Personal Information, however, doing so will likely prevent Us from providing the Services. You will not be entitled to refunds for purchases of the Services by withdrawing consent for our use of Sensitive Personal Information.
Some browsers have a "do not track" feature that allows You to tell websites that You do not want to have Your online activities tracked. Our Services do not respond to "Do Not Track" signals.
Customers with registered PrayCrew accounts can access, update and/or correct account information online by signing in to their account(s) or by contacting Us as provided below.
If You don't have an account You may request that We confirm We have Your Personal Information, and to access, update and/or correct inaccuracies by contacting Us as provided below.
Registered account holders may access their Personal Information in their online account. You may also request that We provide You a copy of Your Personal Information in our possession and/or control. We will provide Your Personal Information in a portable and usable format that allows You to transfer data easily to another entity if it is feasible for Us to do so.
If You choose to deactivate Your account, We restrict access to and ultimately delete Your account information as described in Section 12, above.
If You deactivate Your account, You may no longer be able to access any of the information associated with that account including information You provided through associated applications or other Services.
To deactivate Your account, You may contact Us as provided below.
You have the right to request that We delete any of Your Personal Information in our and our Affiliates' possession and control. However, We will not delete information except as required by law. In most circumstances We are not required to delete Personal Information if it is reasonably necessary for Us to maintain it for a variety of business and regulatory purposes.
In any event, We and our Affiliates may still retain Personal Information to the extent allowed by law and contact You for non-marketing purposes related to Your use of the Services.
You may exercise any rights You may have described above through the online Opt-out and other selection tools We provide You, through Your normal account access (such as to update Your contact information), and by contacting Us through the contact details provided below.
You may also submit requests to opt-out of tracking for targeted advertising purposes by visiting the "Manage Cookies" or "Privacy Settings" link in the footer of our websites.
In order to protect Your Personal Information, We will not respond to any request if We are unable to verify Your identity and confirm the Personal Information in our possession relates to You. If You do not have an account with us, or if We believe Your account may have been accessed without Your authorization, We may ask You to provide additional Personal Information for verification. We may also require that You confirm certain pieces of Personal Information that We have on file and/or log into Your account. If We are unable to confirm Your identity We may refuse Your request.
You may authorize another individual or a business registered with Your state's Secretary of State to make requests on Your behalf. We require that You and the individual complete notarized affidavits in order to verify the identity of the authorized agent and confirm that You have authorized them to act on Your behalf. Parents of minor children may submit a birth certificate of the child in lieu of an affidavit, in order to make requests on the child's behalf.
We will respond to Your request within the time required by applicable law. If We need more time, We will explain the reasons why and how much more time We need. If We deny a request, We will explain the reasons why. We may charge a fee for or refuse requests that are clearly unfounded or excessive and in all other cases as permitted by the applicable law. In either case, We will communicate our choices and explain the reasons behind them.
If We decline Your request to exercise Your rights above, You may ask Us to reconsider in writing to the contact information provided below. We will inform You in writing of any action taken or not taken in response to Your appeal with a written explanation of the reasons.
If You have any questions or concerns about this Privacy Policy, or if You would like to exercise Your access, correct, or amend Personal Information We have about You, please contact Us in writing at or by phone at (214) 623-5910.
We may contact You regarding Your account, to troubleshoot problems with Your account, to resolve a dispute, to collect fees or monies owed, to poll Your opinions through surveys or questionnaires, to send updates about our company, to inform You of products and services You may be interested in (if You have not opted out) or as otherwise necessary to enforce our Terms of Service, applicable laws, and any agreements We may have with You.
We may contact You via email, telephone, text messages, postal mail, courier, internet application, or process server.
To the extent We are required to comply with the privacy laws of the various states, this Privacy Policy shall be construed to comply with such laws.
PrayCrew is based and operates in the United States. PrayCrew does not seek to provide services to persons outside the United States and is not subject to the privacy laws of any foreign jurisdiction.
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